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Privacy Policy

Your Privacy Matters

At Primal Fitness & Sport, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, facilities, and services. 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and payment details provided during sign-up or inquiries.
  • Usage Data: Information about how you interact with our website, including IP addresses, browser types, and device details.
  • Health Information (Optional): Data voluntarily shared to tailor fitness programs, such as BMI or medical conditions.

2. How We Use Your Information

We use your data to:

  • Provide, manage, and improve our services.
  • Process membership applications and payments.
  • Communicate updates, promotions, and personalized fitness recommendations.
  • Ensure the safety and security of our facilities and users.

3. Data Sharing and Third Parties

We do not sell or share your personal information with third parties except:

  • Service Providers: Trusted vendors who assist with payment processing, marketing, or IT support.
  • Legal Requirements: When required by law to comply with regulations or protect our legal rights.

4. How We Protect Your Data

  • Your information is stored securely, and we employ measures such as encryption, firewalls, and secure server access to protect against unauthorized use.

5. Your Rights

You have the right to:

  • Access your personal information and request corrections.
  • Request deletion of your data, subject to legal or contractual obligations.
  • Opt-out of receiving promotional communications by clicking the “Unsubscribe” link in emails or contacting us.

6. Cookies and Tracking Technologies

  • We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies to collect data on user preferences and site performance.

7. Retention Policy

  • We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Changes to This Privacy Policy

  • Primal Fitness & Sport reserves the right to update this policy to reflect changes in laws or our services. Updates will be posted on our website, and continued use implies acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:  Email:  info@primalgymauh.ae
Phone:  +971 50 296 2157
opening HOURS
  • Monday – Friday: 9am-10pm
  • Saturday 9am-12pm
  • Sunday - 9am -10pm
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